Lightning Logistics / Frequently asked questions
A few things you might like to know.
Practical answers to help you plan your delivery or move.
What areas do you service?
We are based in O’Connor and service Perth metropolitan areas and regional Western Australia. Availability and pricing depend on distance, item requirements and scheduling.
Can you help with an entire house move?
Yes. We undertake full household moves including loading, transport and unloading. Team size generally ranges from two to four people depending on the move.
Can you deliver a single couch, fridge or bed?
Yes. We welcome enquiries for individual furniture and bulky-item deliveries. Send the item details and pickup and delivery locations for assessment.
Do you collect from private sellers or retail stores?
We can assess collections from retail stores and private addresses, including second-hand purchases. Please provide collection arrangements and item details.
Do you assemble furniture or remove packaging?
Selected assembly, unpacking, packaging removal and other additional services may be available by arrangement and should be included in your quote.
Can you take away old appliances or furniture?
Old-item collection or removal can be discussed as part of a suitable delivery job. Describe the item and confirm arrangements before booking.
Do you deliver to regional WA?
Yes. Regional Western Australian jobs can be considered. Include the destination and preferred timeframe so we can assess availability and logistics.
Can I book a same-day delivery?
Some time-sensitive deliveries may be possible by arrangement, depending on location, capacity and the type of goods. Please call to discuss urgent requests; same-day delivery is not guaranteed.
What information do you need for a quote?
Pickup and delivery suburbs, a description of the items, approximate dimensions, access details and your preferred date. Photos or a furniture inventory can help.
Does submitting a form confirm my booking?
No. A booking is confirmed only after Lightning Logistics reviews the request, agrees the details with you and confirms acceptance.
Is the express small-parcel service available yet?
Not yet. We are developing this service and welcome expressions of interest from retailers and businesses who may wish to use it in future.